FAQ
Frequently Asked Questions including Payment, Shipping, Returns and Businessorders.
PAYMENT:
Can I pay by Bank Deposit?
No, unfortunately
Can I pay using a credit card?
Yes! All prices are in Norwegian Kroners. We use Stripe & PayPal as our secure payment gateway for processing credit cards.
VAT
Please note that all prices are VAT inclusive
SHIPPING:
Right of withdrawal
If you would like to withdraw you order you have to give us notice within the 14 days after receiving your product. You don't have give a reason why but we are always happy to get your feedback, feedback@byallthings.com. You have to pay for sending it back and your money will be refunded when we have received the product.
If the product is faulty
If the product is faulty when you receive it, please let us know and send it back to us. You can then choose if you want a new product, gift card or your money back. We will reimburse you for the shipping cost.
PRODUCTS:
Where is byALLTHINGS products produced?
Our products are designed in Norway and produced in Europe.
BUSINESSORDERS:
I want to buy byALLTHINGS products for my business, are there any discounts?
For all business inquiries, please send an email with quantity and other preferences to hello@byallthings.com to receive an offer.
We would like to stock byALLTHINGS products in our store, is this possible?
We are looking for stockists, so please contact us at hello@byallthings.com.